Norfolk Decorative Antiques Ltd
Invoices issued by email are valid for 14 days from date of emailing, after that time if no payment has been received items will be returned for sale to the website
Terms & Conditions relating to UK and EU Internet Sales
Items bought unseen via our website may be returned
provided we are notified within 24 hrs after receipt of delivery .
Items purchased via our website may then be returned within 7 days or a mutually agreed period in good condition and properly packaged via our antique carrier at a maximum cost of £150 vat inclusive, regardless of the method of transport used to deliver them. (Please note- carriage costs by antique carrier may be considerably less depending on the UK area ) return carriage costs from EU countries will be advised.
Upon receipt of items returned within the agreed period, a full refund will be made (excluding carriage costs to return) before the end of a thirty day period from receipt of the goods at our warehouse, provided the goods arrive in good re- saleble conditiion and are assessed as re-saleable with no repairs being needed. .
Where an item has been specially customised for a client at their specific request, and an invoice drawn for that customisation, we cannot accept those goods for return in any circumstances.
Payments may be made by debit card ( free) credit card (free) BACS payment or cheque.
No goods will be dispatched until payments have been cleared by our bank . All goods remain the property of Norfolk Decorative Antiques Ltd until we are in receipt of cleared funds to our bank.
Items bought unseen and stored free at the clients request for an unspecified period prior to delivery, may be refunded after delivery, if 7 days notice is given , however then a storage fee of £20 plus vat per week for every week of storage of said items will be invoiced together with a 25% surcharge on the goods, and delivery/collection costs as above will be deducted.
Items restored for third parties and insurance companies can be stored free of charge for 14 days prior to the payment of the invoice, after that date a fee for storage of £15.00 per week plus vat will be charged until the item is paid for and collected or delivered as agreed